Last updated: 11/04/2018
Tech Heads on a frequent basis deals with peoples personal files and information.
This might be in the form of documents, music, emails, photos, videos and other general information that may be found in a computer or device.
It is important for us to convey to our clients that this level of access is important to be able to provide you with our full range of services. The safety & security of your privacy and information are of the upmost importance to us.
Below is a summary of the rules that govern our technicians in accessing your information.
In booking your computer in with Tech Heads IT Services you are granting them unrestricted unlimited access to any information that exists within your device(s).
This agreement is governed by the following guidelines:
Our data archives often contain backup's of user data and are typically deleted from our servers within a month of a job's completion.
We keep this backup in the event that if something goes wrong with the job and we need to revert to it, then that option is available.
Tech Heads assumes no responsibility for any data loss and the customer is responsible for maintaining their own device backups irrespective of all circumstances.
If you have any questions or concerns regarding the usage of your information, please contact us to discuss the matter.
We aim to treat every single client with the upmost respect and you can have absolute certainty in that your information is handled appropriately and professionally; regardless of the nature or security requirements of your content.