Tech Heads IT Services

Fixing Computer & IT Problems Since 2009!

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Hacking Help

Professional computer repairs & IT support by expert Australian computer technicians.
Australia wide IT support, based in Ferntree Gully, South East Melbourne.

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Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Hacking Help

Hacking Help

Being hacked can be an incredibly difficult personal experience, potentially life changing with hundreds of millions stolen through cyber scams, hackers, phishing and social engineering in Australia, every single year.

Experienced computer users can fall victim with hackers becoming increasingly advanced in their methods and approaches, finding ways into your accounts that you didn’t even realise were possible.

Regardless of how it happened, being hacked is not your fault and we’ll do our best to help you regain control over your digital life!

Our hacking help services include:

  • Online safety audit & review
  • Advice on dealing with personal information theft
  • Fraud and people impersonating you
  • Social engineering / phishing & scamming issues
  • Sensitive & private content stolen / shared online
  • Expertise in respectfully handling private content
  • Access to accounts removed
  • Social media credentials changed and accounts stolen
  • Bank accounts accessed / money stolen
  • Assessing a business network & firewall for potential issues
  • Multi-device support for PC, Mac, iOS (iPhone, iPad) & Android devices.
  • Improving security for your business website and email.
  • Australia-wide remote service

We have experience in handling private and potentially embarrassing matters, in providing advice and assistance to help people navigate a way through these technically complicated, yet personally stressful situations.

If your hacking incident involves confidential or sensitive data, you can see our complete privacy policy online here.

We help to resolve these situations in the best way possible… ensuring that your personally secure and that nothing like that can occur again.

Due to the highly personal nature of this service, please contact us to discuss your problem so that we can give you more insight into what is happening and help you to be safe, secure & ensure your digital privacy.

For business clients we can assist with managing your network & firewall to limit access and find issues in your businesses overall security.

Enquire Today

Got an IT or computer question?
Call our 100% local Australian tech experts on 0423 40 40 50

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On an extremely positive note though, I cannot recommend or thank Anthony Parker from Tech Heads enough, for firstly helping me to diagnose and deal with the imminent and tragic death of my laptop and secondly, for his commitment to making sure he found and delivered the most suitable and best quality replacement for my needs - within my tight budget.

The custom-built laptop he put together for me is the best (it's so fast and sexy!!) I have ever owned and I can't ever see myself buying one straight off the shelf again.

I got so much more bang for my buck, as well as his amazing, personalised service, which I know will continue should I have any issues now that I have this baby home.

Thanks Anthony! You my friend are a top bloke.

Melissa. P26/11/2014

I highly recommend Anthony from TechHeads to repair, update and maintain your computer and technology.

He is amazing what he knows and has been a life saver! Totally reliable and speedy and an absolutely genius when it comes to technology.

I am so glad and relieved I know him and have every confidence in his ability to look after my computer and technology and I am so very grateful. (Wendy and David)

Wendy. B03/01/2014

Always a pleasure dealing with Anthony. He knows his stuff and is always ready to help and offer ways to better improve your computer's speed. Keep up the good work.

Silvana. M18/02/2019

Hey Anthony,

Just wanted to thank you for the work you did on the Laptop, it is working a treat.

The other guy had 3 shots at it and couldn't get it right.

Anyways, much appreciated. Cheers.

Richard. C05/03/2015

I desperately needed a fast computer for video and stills editing and I thought about going to the usual retailers but I had never been completely satisfied with previous computers I had bought.

Until now! Anthony built me an awesome computer that does exactly what he said it would. My workflow speed has increased so much that I now look forward to editing. I know my PC will do the job as quickly as I need it to and without crashing. It's awesome.

And he also amazed me by upgrading my laptop's hard drive and has it running as good as new. If you need a seriously good computer or your old one needs a revamp, I highly recommend Tech Heads.

Nicky. M19/06/2013

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