Tech Heads IT Services

Fixing Computer & IT Problems Since 2009!

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Virus, Malware, Trojan & Cryptolocker Removal

Professional computer repairs & IT support by expert Australian computer technicians.
Australia wide IT support, based in Ferntree Gully, South East Melbourne.

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Do you have a question about your PC, Mac or Laptop?

Call our 100% Australian tech expert team on 0423 40 40 50

Virus, Malware, Trojan & Cryptolocker Removal

Virus, Malware, Trojan & Cryptolocker Removal

Tech Heads has extensive experience in managing virus & cryptolocker infections within business workstations, servers, networks and personal computers.

With our IT support we can help you or your business to resolve issues that have arrisen from a virus infection within your workstation or business network.

We’ve worked with personal clients that have been hacked or virus infected; and their bank has required us to inspect and verify the safety of a computer system before the bank wil reallow them access to their accounts.

Crytolocker infections are very dangerous to both business and personal customers, we’ve helped to resolve these on many occasions with various different approaches.

Common viral related issues we can resolve:

  • Removing spam / pop ups and things appearing on your computer.
  • Recovering access to stolen accounts.
  • Facilitating the ‘paying off’ cryptolocker ransoms, if you need to and choose to go down that way.
  • Improving systems and upgrading to ensure that these situations can’t occur again.
  • Removing viruses directly from workstations & home PC’s.
  • Communication with banks to confirm with their IT security policies.
  • Rebuilding systems safely to ensure viruses are gone.

Dealing with virus, trojan & cryptolocker infections is charged at our standard rates, please see the on-site IT technical support and remote IT support pages for pricing.

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Got an IT or computer question?
Call our 100% local Australian tech experts on 0423 40 40 50

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On an extremely positive note though, I cannot recommend or thank Anthony Parker from Tech Heads enough, for firstly helping me to diagnose and deal with the imminent and tragic death of my laptop and secondly, for his commitment to making sure he found and delivered the most suitable and best quality replacement for my needs - within my tight budget.

The custom-built laptop he put together for me is the best (it's so fast and sexy!!) I have ever owned and I can't ever see myself buying one straight off the shelf again.

I got so much more bang for my buck, as well as his amazing, personalised service, which I know will continue should I have any issues now that I have this baby home.

Thanks Anthony! You my friend are a top bloke.

Melissa. P26/11/2014

I had a hard drive which was badly damaged and Anthony was able to retrieve 99.9% of the data.

Anthony's service was very helpful, responsive & prompt - I would highly recommend Tech Heads for any data recovery & IT work - Thanks again!

Amber. L24/06/2013

I couldn't recommend Anthony highly enough. He is patient, thorough, trustworthy and no requests are ever too hard.

He has assisted me multiplies now and I will not go anywhere else for anything IT related. Everything is explained clearly and he always puts me at ease when dealing with him.

Jess. K11/05/2022

Hey Anthony,

Just wanted to thank you for the work you did on the Laptop, it is working a treat.

The other guy had 3 shots at it and couldn't get it right.

Anyways, much appreciated. Cheers.

Richard. C05/03/2015

Just wanted to say thanks for providing me with the most amazing laptop all those years ago that has availed me an ongoing income along with greatly appreciated fast IT support.

Cheers you legend!

Glenys. W03/03/2017

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