On-site computer repairs
Tech Heads technicians are available 7 days a week, 24 hours a day (by appointment) to suit your needs and for business emergency IT situations.
On-site computer technical support services are charged at $110.00 (GST inc.) per hour, plus call out fee.
This is charged in 15 minute units with a one hour minimum.
Our on-site computer technicians are hard workers and it is rare that we need to be on-site for more than an hour or two at most.
For more serious problems we can give you an estimate on the spot (where applicable) and often these services can come under our pre-set fixed price services, to help keep the cost down for you.
In the event that we arrive on-site at the requested time and we are unable to complete the service as no one is present, the minimum 1 hour technical support & call out fee will apply.
Outside of our business hours service attracts a +30% service charge, please see the contact us page for current operating hours.
Feel free to contact us to discuss your problem or any questions about pricing. All prices are estimates only, although we also offer on-going service agreements for business customers.
We offer on-site services Melbourne wide, with the call out cost calculated on the distance from our office location in Wheelers Hill.
Our call out fee is calculated at $2.00 GST inc. per km from your address to our office.
We also offer remote access support Australia wide for fast service, with no call out fee.