On-going support agreements.

Tech Heads on-going IT Service agreements provide a whole other dimension for your businesses IT support needs.

With features like scheduled automatic system check ups, fast response remote access, managed services, site documentation and discounts on additional labour services, this is the way for Tech Heads to manage your IT needs entirely for you.

We check and track the condition of each of your workstations and servers; and acknowledge any problems that we find in advance (where possible), ensure backups are correctly configured and functional.

Through fixed price and scheduled servicing you'll be able to budget your businesses IT expenses year in and out.

As a Tech Heads customer, beyond our standard services we also keep extensive site documentation and records on your IT arrangements; track credentials (if you'd like) and can ensure you deal with the same technician that you've worked with previously (for the business basics and business unlimited plans).

Service PackageHow much?What's included?
Business Essentials
(up to 5 PC's)
$300
+$25 per PC
GST inc.

3 hours phone, email or remote access support.

1 x annual scheduled on-site network & workstation check up.

15% discount on additional labour services.

Business Basics
(5 to 14 pc's)
$600
+$50 per PC
GST inc.

5 hours phone, email or remote access support.

2 x Scheduled bi-annual on-site network & workstation check ups.

Site documentation and servicing log mantained.

20% discount on labour beyond the service agreements coverage.

Business Unlimited
(15-25 PC's)
$1,400
+$100 per PC
GST inc.

Unlimited phone, email & remote access support.

4 x quarterly scheduled on-site network & workstation check ups.

Site documentation and servicing log mantained by the same Tech Heads technician.

25% discount on labour beyond the service agreements coverage.

Call Tech HeadsCall Tech Heads on
0423 40 40 50

Pressure-free IT help!

Our technicians provide expert advice to suit your needs & budget.

Solve your IT problems for now and the future.

For urgent service

Please call us on:
0423 40 40 50

Or contact us through our web form:

Please note: priority service on emergency issues will incur additional expenses.

Priority & after hours service is calculated at +30% upon standard rates.

Trading hours:

Mon 9:30am - 5:30pm

Tue 9:30am - 5:30pm

Wed closed

Thu 9:30am - 5:30pm

Fri 9:30am - 4:00pm

Sat & Sun closed

We are available on Wednesday to customers with a current 'On-going service agreement'.